Frequently Asked Questions


How much will it cost to fix my cracked flat screen TV?
In most cases the repair would cost more than buying a new TV.
Is my flat screen TV worth fixing?
If your TV is 50 “ or smaller or it is more than 5 years old it would be best to buy new and not repair.
My TV is not connecting to my wifi, what can I do?
Try resetting your router first, unplug the TV’s power cord from the wall and wait 60 second.
Plug the TV back into the wall, turn it on and try accessing the TV’s Apps.
What does the Video Re-Fit shop repair?
We repair TVs only, we do not audio equipment, Blu-ray, DVD players or any other type of household electronics.
We also do not service Trolling Motors and Fish Finders, call PTG Electronics at 204-831-0862 for this service.
What brands of TVs does the Video Re-fit shop?
The only brands we service are Samsung, LG, Sony, Panasonic, Hisense and Sharp.
What brands of TVs can’t be repaired?
Brands such as Proscan, RCA, Philips, Vizio, Haier, Insignia, JVC, Hitachi, Sanyo, Toshiba, Westinghouse and any other less popular makes. Parts are not available for service.
How do I get rid of my old TV?
Call 311, provide your postal code and they will direct you to the nearest recycling facility where you can drop it off free of charge.
Does the Video Re-Fit Shop sell TVs?
We do not sell TVs we are strictly a service only facility.
Does the Video Re-Fit shop buy used TVs?
No the Video Re-Fit Shop does not buy used TVs.
Does the Video Re-Fit shop repair microwave ovens?
The Video Re-Fit Shop repairs on Panasonic microwave ovens while under manufacture warranty. We do not repair any other brand in or out of warranty.

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    Our Service Standards

    Estimates

    Estimates Within 48 Hours


    Warranty

    90 Day Parts And Labour Warranty


    Friendly

    Convenient Customer Friendly Drop Off Centres

    Communication

    Communication With The Customer Thru The Repair Process


    Our Technicians

    Repairs Performed By Factory Trained Technicians


    In Home Service

    In Home Service By Appointment

    Quality Parts

    Manufacturer Recommended Replacement Parts


    Upgrades

    Latest Firmware and Software Upgrades Done When Applicable


    Rural Service

    Rural Service Available By Appointment

    Authorized Service Depot for:

    TV Experts Since 1983


    ABOUT US

    We are a full service tv repair shop, easily accessible and equipped with the latest diagnostic and repair equipment. We offer a complete line of customer service including free pick up and delivery. In-home service on UHD, SUHD, 4K and 8K TVs. Local and rural service available.


    MANUFACTURER ACCREDITATIONS
    The Video Re-Fit Shop on St.Mary’s has proudly received manufacturer accreditations with:
    - Samsung Platinum Plus Star Service
    - LG “Elite” and “Key ASC”
    - Panasonic “AAA” Viera
    ROB GREGORY | PRESIDENT & GM
    Rob was one of the founding partners of the Video Re-Fit Shop and his experience in the electronics repair industry started in 1983. He has an electronics repair diploma from Red River Community College and also has factory training certificates from many of the manufacturers for which The Video Re-Fit Shop does repair work under the respective warranty programs.

    He employs Provincial Government licensed technicians and his capable staff is well qualified to look after all your electronic repair needs, including UHD, SUHD, 4K and 8K TVs.
    HOURS & CONTACT
    Monday - Friday 9:00am - 5:00pm
    Closed weekends and holidays
    204-257-7555

    Location


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